TERMS AND CONDITIONS OF SALE

CANDINI CLASSICHE srl Via Tito Livio 19, 41123 Modena, Italy VAT number 0781800360 Tel: +39 059 828280 Email: info@candinimodena.com

1. GENERAL PROVISIONS

1.1 These Terms and Conditions of Sale regulate the offer and sale of products on the CANDINI CLASSICHE srl website (hereinafter "Seller").

1.2 The Customer is required to carefully read these Terms and Conditions before placing any order. Sending an order implies full acceptance of these Terms and Conditions.

1.3 These Terms and Conditions may be modified at any time. The modifications will be effective from the moment of their publication on the site. Customers are invited to consult this page regularly.

2. PRODUCTS AND PRICES

2.1 The characteristics and prices of the products are indicated in the relevant information sheets. Prices are expressed in Euros and include VAT, unless otherwise indicated.

2.2 The Seller reserves the right to change prices and product information at any time and without notice.

2.3 In the event of obvious errors in the indication of the price, the Seller reserves the right not to confirm the order, promptly informing the Customer.

2.4 Product availability is subject to change. The Seller undertakes to update the information on availability as promptly as possible.

3. ORDERS AND CONCLUSION OF THE CONTRACT

3.1 Orders must be placed online through the website, following the procedure indicated.

3.2 The order constitutes a purchase proposal addressed to the Seller. The sales contract is considered concluded when the Seller sends the order confirmation via email to the Customer.

3.3 The Seller reserves the right not to accept incomplete or incorrectly filled out orders.

3.4 The Seller reserves the right not to accept orders from Customers with whom there are ongoing disputes or who have previously violated these Terms and Conditions.

4. PAYMENTS

4.1 The payment methods accepted are those indicated on the site at the time of the order.

4.2 In case of payment by credit card, the charge will be made upon confirmation of the order.

4.3 The information relating to the Customers' credit cards is transmitted via a protected connection directly to the banking institution that manages the transaction. The Seller does not have access to this information.

4.4 The invoice relating to the purchase made will be issued and sent to the Customer in accordance with current tax regulations.

5. DELIVERY

5.1 The delivery times indicated on the site are to be considered indicative and not binding. The Seller will not be responsible for any delays in delivery due to force majeure or unforeseeable circumstances.

5.2 Delivery is deemed to have taken place when the product is handed over to the courier. The risks relating to transport are borne by the Customer.

5.3 Upon delivery, the Customer is required to verify that the packaging is intact and undamaged. Any anomalies must be immediately reported to the courier and the Seller.

5.4 Shipping costs are the responsibility of the Customer, unless otherwise indicated, and are indicated during the order procedure.

6. RIGHT OF WITHDRAWAL

6.1 The Customer has the right to withdraw from the contract, without giving any reason, within 14 days from the day on which the Customer or a third party designated by the Customer acquires physical possession of the goods.

6.2 To exercise the right of withdrawal, the Customer must inform the Seller of his decision by means of an explicit declaration (for example, a letter sent by post, fax or email). For this purpose, the Customer may use the withdrawal form available on the site, but it is not mandatory.

6.3 The Customer must return the goods without undue delay and in any case within 14 days from the day on which he communicated the withdrawal. The direct costs of returning the goods are borne by the Customer.

6.4 The Seller will refund all payments received from the Customer, including delivery costs (with the exception of additional costs resulting from the choice of a type of delivery other than the least expensive type offered), without undue delay and in any case within 14 days from the day on which it is informed of the Customer's decision to withdraw from the contract. The refund will be made using the same means of payment used by the Customer, unless the Customer has expressly agreed otherwise.

6.5 The right of withdrawal is excluded in the cases provided for by art. 59 of Legislative Decree 206/2005 (Consumer Code), in particular for products made to measure or personalized.

7. LEGAL GUARANTEE OF CONFORMITY

7.1 All products sold on the site enjoy the legal guarantee of conformity provided for by articles 128-135 of Legislative Decree 206/2005 (Consumer Code).

7.2 In the event of a lack of conformity, the Customer has the right to have the goods brought into conformity through repair or replacement, free of charge, or to an appropriate reduction in price or to the termination of the contract.

7.3 The lack of conformity must be reported to the Seller within two months from the date on which it was discovered.

7.4 The warranty lasts for two years from delivery of the goods.

8. RESPONSIBILITY

8.1 The Seller shall not be liable for any damage resulting from improper use of the products sold.

8.2 The Seller shall not be liable for any failure to perform due to force majeure, such as strikes, measures by authorities, natural disasters, etc.

8.3 The Customer undertakes to use the purchased products in compliance with the instructions provided by the manufacturer and with current legislation.

9. INTELLECTUAL PROPERTY

9.1 All contents on the site (texts, graphics, logos, images, etc.) are the property of the Seller or its suppliers and are protected by copyright laws.

9.2 Such contents may not be reproduced, modified, copied, distributed, sold, rented or otherwise used without the prior written consent of the Seller.

10. PERSONAL DATA PROTECTION

10.1 The personal data of Customers will be processed in accordance with the legislation in force regarding the protection of personal data (EU Regulation 2016/679 - GDPR and Legislative Decree 196/2003 and subsequent amendments).

10.2 For detailed information on the processing of personal data, please consult the Privacy Policy available on the site.

11. APPLICABLE LAW AND JURISDICTION

11.1 These Terms and Conditions are governed by Italian law.

11.2 For all disputes arising from these Terms and Conditions or connected to them, the Court of the place of residence or domicile of the Customer will have jurisdiction, if located in Italian territory. In all other cases, the Court of Modena will have exclusive jurisdiction.

12. COMMUNICATIONS AND COMPLAINTS

12.1 All communications or any complaints relating to orders must be sent by email to the address info@candinimodena.com, or by post to the address: CANDINI CLASSICHE srl, Via Tito Livio 19, 41123 Modena, Italy.

13. FINAL CLAUSES

13.1 The invalidity or ineffectiveness of one or more clauses of these Terms and Conditions shall not entail the invalidity of the remaining clauses.

13.2 These Terms and Conditions, together with the Privacy Policy and the Shipping Conditions, constitute the entire agreement between the Customer and the Seller in relation to the purchase of the products.

13.3 Failure by the Seller to exercise any right under these Terms and Conditions shall not constitute a waiver of that right.

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Last modified on: March 13, 2025

CANDINI CLASSICHE srl Via Tito Livio 19, 41123 Modena, Italy VAT number 0781800360 Tel: +39 059 828280 Email: info@candinimodena.com